Video chatting is a major task and function in this pandemic. People finds some individual and group level difficulties in video chatting. Framing mean it’s hard to read body language, a key part of communication
And eye contact, which is normally a strong facial cue. Can be uncomfortable online. Then there is the added social pressure of being on camera. Many people says they find it nerve-wracking and stressful. The delays caused by slow internet speed can cause anxiety. While silence creates a natural rhythm in real-life conversation.
A study in Germany found a 1.2 second silence makes the responder seem less friendly. Video chats in large groups can be less productive. In those chat the most common thing is focusing on person speaking and ignoring responses from the rest of the team. The multi-person screens challenges the central vision forcing the user’s brain to multitask. Psychologists call it ‘continuous partial attention’. A suggestion is switching off individual camera in group chats and placing the screen off to one side, which could help concentration. Or else they can make a voice call instead. Lot of people in the world facing these problems in their lockdowns.
And also the other problem is it is a challenging task to handle a video call on the move. Sometimes it is easier to handle a call in a home broadband connection. In a mobile connection it will be bit difficult to handle in a cellular data connection.
Another problem is it is really difficult to understand when two or more people speaking simultaneously. Always their microphones are on each and every person is in different locations. So the noise could not be easy to manage. In this era especially during the pandemic the video chatting tools plays a major rolls in corporate communication. So people need to follow some ethics to gain more advantage from these.